Effective Date: November 7, 2025
Your privacy is important to us. It is Physicians Eye Clinic of Laredo’s policy to respect your privacy regarding any information we may collect from you across our website, physicianseyelaredo.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
If you choose to opt in to receive SMS (text) communications, you consent to receiving text messages for updates, reminders, and promotional content. You can opt-out at any time by replying STOP to any message, and standard message and data rates may apply.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Protected Health Information Notice
Electronic Disclosure Notice: Your protected health information may be subject to electronic disclosure as permitted by state and federal law, including the Health Insurance Portability and Accountability Act (HIPAA) and Texas Health and Safety Code Chapter 181. We may electronically disclose your protected health information to other healthcare providers, insurance companies, and business associates for purposes of treatment, payment, and healthcare operations.
Your Rights to Access Medical Records
Requesting Your Medical Records: You have the right to request access to your medical records. If you would like to request your electronic health records:
- Submit a written request to our office by:
- Email: [email protected]
- Mail:
- Email: [email protected]
Physicians Eye Clinic of Laredo
6999 McPherson Rd,
Suite 216
Laredo TX 78041
- In person at our office
- Fax: (956) 410-5304
- We will provide your electronic health records within 15 business days of receiving your written request, in electronic form unless you request another format.
- Fees may apply for copying and transmitting your records as permitted by Texas law.
For more information about accessing your medical records, please contact our office at [phone number].
Filing Complaints
Contact Our Licensing Authority:
If you have concerns about our practice or our physicians, you may file a complaint with the Texas Medical Board (TMB):
- Online: https://www.tmb.state.tx.us/page/file-a-complainttmb.state
- Phone: 1-800-201-9353 (Consumer Complaint Hotline)fsmb+1
- Email: [email protected]atascosahealthcenter
- Mail:
Texas Medical Board
Enforcement Division
P.O. Box 2018
Austin, TX 78768atascosahealthcenter
Consumer Privacy Complaints:
If you believe your privacy rights have been violated under Texas Health and Safety Code Chapter 181, you may file a consumer complaint with the Texas Attorney General’s Office:
- Online: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaintatascosahealthcenter
- Phone: 1-800-621-0508 (Consumer Protection Hotline)disabilityrightstx+1
- Mail:
Office of the Attorney General
P.O. Box 12548
Austin, TX 78711-2548disabilityrightstx
Federal Privacy Complaints:
You may also file a complaint regarding HIPAA violations with the U.S. Department of Health and Human Services Office for Civil Rights.
SMS Communications
If you choose to opt in to receive SMS (text) communications, you consent to receiving text messages for updates, reminders, and promotional content. You can opt-out at any time by replying STOP to any message. Standard message and data rates may apply.
External Websites
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your Choices
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Contact Us
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.